> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lerian.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Matcher ServiceNow connector and error catalog

> Matcher documentation now covers the ServiceNow incident connector and its complete public error catalog.

<Badge stroke icon="calendar-days" iconType="regular">August 21, 2026</Badge> <Badge stroke icon="file-code" iconType="regular">Documentation update</Badge> <Badge color="blue" size="lg" stroke icon="circle-info" iconType="regular">Review recommended</Badge>

## Affects

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Teams that route Matcher exceptions to ServiceNow or build Matcher setup and error handling.

## What changed

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The Matcher documentation now covers the shipped ServiceNow Table API incident connector, its configured dispatch behavior, and its safe retry outcome. It also adds the public error catalog and corrects the developer quick start's source, rule, and rule-priority guidance.

This documentation update records product behavior; it does not announce a new runtime release.

## Impact

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**Classification: Review recommended.** Existing integrations do not require an immediate migration, but connector configuration and client error handling should match the documented contract.

## What you need to do

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Review ServiceNow exception-routing configuration, retry handling, and any client logic that interprets Matcher errors before the next integration change.

## Resources

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* [Matcher exception routing](/en/products/matcher/configuration/matcher-exception-routing)
* [Matcher developer quick start](/en/reference/products/matcher/matcher-developer-quick-start)
* [Matcher error list](/en/reference/products/matcher/matcher-error-list)