> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lerian.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Exceptions

> Review reconciliation exceptions — transactions that could not be matched automatically — and resolve them through human review.

Use the **Exceptions** page in the Matcher module to view and manage reconciliation exceptions — transactions that could not be matched automatically and require human review.

## Accessing the Exceptions page

***

Navigate to **Matcher > Exception Handling > Exceptions** in the left sidebar.

The page displays a paginated list of all exceptions for the selected context.

<Note>
  A collapsible "What is an Exception?" helper is available at the top of the page to explain the concept of reconciliation exceptions.
</Note>

## Filters

***

Use the filter bar at the top of the list to narrow results:

| Filter              | Options                                                                                                   |
| ------------------- | --------------------------------------------------------------------------------------------------------- |
| **Status**          | Open, Assigned, Pending Resolution, Resolved                                                              |
| **Severity**        | Low, Medium, High, Critical                                                                               |
| **Assigned to**     | Filter by the person assigned to resolve the exception                                                    |
| **External System** | Filter by the external system the exception was dispatched to (free-text — accepts any system identifier) |
| **Date Range**      | Filter exceptions by creation date (from/to)                                                              |

You can also sort results by ID, creation date, last update, severity, or status.

## Exception table

***

<Frame caption="Figure 1. The Exceptions list with status filters.">
  <img src="https://mintcdn.com/lerian-49cb71fc/d2MhAt_ujMsAUgqn/images/en/console/matcher/06-exceptions-list.jpg?fit=max&auto=format&n=d2MhAt_ujMsAUgqn&q=85&s=31e704adb5a1ec7c51625864cf4159e8" alt="" width="2000" height="1263" data-path="images/en/console/matcher/06-exceptions-list.jpg" />
</Frame>

Each row in the data table displays the following columns:

| Column          | Description                                            |
| --------------- | ------------------------------------------------------ |
| **Checkbox**    | Select individual exceptions for bulk operations       |
| **Reason**      | Why the exception was created (truncated in the list)  |
| **ID**          | Unique exception identifier (copyable)                 |
| **Status**      | Current status badge                                   |
| **Severity**    | Severity level badge                                   |
| **Assigned to** | The person responsible for resolving the exception     |
| **Updated**     | Date and time of the last update                       |
| **Actions**     | Dropdown menu with a link to the exception detail page |

Click on any row to view its full details on the [Exception Details](/en/platform/lerian-console/matcher-console/exception-details) page.

## Bulk operations

***

Select multiple exceptions using the checkboxes in the first column. Once you have a selection, the following bulk actions become available:

* **Bulk Assign** — Assign all selected exceptions to a team member by entering their email address.
* **Clear selection** — Deselect all currently selected exceptions.

## Exception severity

***

| Severity     | Description                                                             |
| ------------ | ----------------------------------------------------------------------- |
| **Critical** | Requires immediate attention — high financial impact or compliance risk |
| **High**     | Important discrepancy that should be resolved promptly                  |
| **Medium**   | Moderate discrepancy that should be reviewed                            |
| **Low**      | Minor discrepancy with limited impact                                   |

## Resolving exceptions

***

From the [Exception Details](/en/platform/lerian-console/matcher-console/exception-details) page, you can resolve an exception using:

* **Force Match** — Override normal matching with a policy justification
* **Adjust Entry** — Correct the transaction amount, currency, or date to align the records
* **Dispatch** — Send the exception to an external system for handling
* **Add a comment** — Document your investigation for audit purposes

For full details on each resolution option and the five sections of the exception detail page, see [Exception Details](/en/platform/lerian-console/matcher-console/exception-details).