> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lerian.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting a Holder

> Remove a Holder from the CRM when they no longer hold Accounts — this action cannot be undone.

<Danger>
  This action is **permanent.**  Once deleted, the Holder **cannot be recovered**. Make sure this is the intended action before proceeding.
</Danger>

To delete a Holder, follow these steps:

<Steps>
  <Step>
    From the **Holders** page and find the Holder that you want to delete.
  </Step>

  <Step>
    Click the three dots (<Icon icon="ellipsis-vertical" />) from the Actions column, and select **Delete**.
  </Step>

  <Step>
    A confirmation dialog will appear.
  </Step>

  <Step>
    Click Confirm to finalize the deletion.
  </Step>
</Steps>

## Data deletion options

***

When deleting holders in Midaz Module, you have two options:

* **Soft Delete** (default): The holder is flagged as deleted but remains in the database. Maintains audit trails and allows recovery if needed.

* **Hard Delete**: The holder is permanently removed from the database with no recovery option. Use for complete data removal or regulatory compliance (e.g., GDPR requests).

For more information about data security and deletion, see [CRM Data Security](/en/midaz/crm/crm-data-security).

<Note>
  Holders in Midaz Module are your foundation for customer management. Keep holder data accurate and up-to-date to ensure smooth operations and regulatory compliance.
</Note>