> ## Documentation Index > Fetch the complete documentation index at: https://docs.lerian.studio/llms.txt > Use this file to discover all available pages before exploring further. # Managing disputes > Track formal disputes raised against reconciliation exceptions in the Matcher UI: filter by state and category, submit evidence, and record dispute outcomes. Use the **Disputes** page in the Matcher UI to view and manage all disputes across your reconciliation exceptions. A dispute is a formal challenge against an exception. You can submit evidence, track state changes, and record resolutions. ## Accessing the Disputes page *** Navigate to **Matcher > Exception Handling > Disputes** in the left sidebar. The page displays a paginated list of all disputes for the selected context, with a status rail summarizing Open, Pending, Won, and Lost counts. ## Filters *** Use the filter bar at the top of the list to narrow results: | Filter | Options | | --------------------------- | ----------------------------------------------------------------- | | **State** | Draft, Open, Pending Evidence, Won, Lost | | **Category** | Bank Fee Error, Unrecognized Charge, Duplicate Transaction, Other | | **Date from** / **Date to** | Restrict results to a date range | | **Sort by** / **Order** | Sort results, newest or oldest first | A **Clear filters** button appears when any filter is active. Amount Mismatch is a create-only category. You can open a dispute with it. The list filter does not offer it, because the disputes API does not accept it as a filter value. ## Disputes table *** Matcher Disputes list page showing disputes filtered by status and category Each row in the data table displays the following columns: | Column | Description | | ------------- | ------------------------------------------------------------------ | | **Dispute** | The dispute identifier, shown as a link to the dispute detail page | | **Exception** | The related exception identifier | | **Category** | The dispute category | | **State** | Current state | | **Opened by** | Who opened the dispute | | **Created** | When the dispute was created | Click a dispute ID to open the dispute detail page. ## Dispute states *** | State | Description | | -------------------- | ------------------------------------------------------------ | | **Draft** | The dispute has been created but not yet formally opened | | **Open** | The dispute has been opened and is awaiting review | | **Pending Evidence** | Additional evidence has been requested or is being collected | | **Won** | The dispute was resolved in favor of the challenger | | **Lost** | The dispute was resolved against the challenger | ## Dispute categories *** | Category | Description | | ------------------------- | ---------------------------------------------------------------------------------------------- | | **Bank Fee Error** | A discrepancy caused by an incorrect bank fee | | **Unrecognized Charge** | A charge that cannot be identified or attributed | | **Duplicate Transaction** | A transaction that appears to have been processed more than once | | **Amount Mismatch** | The amounts between source and target do not match (create-only; not offered as a list filter) | | **Other** | Any other dispute category not covered above | ## Dispute detail page *** Click a dispute ID to open its detail page. The page header shows the dispute with the **Submit evidence** and **Close dispute** actions. Below the header, a status rail shows Opened by, Updated, and State. The page then has three panels: **Information**, **Resolution**, and **Evidence**. ### Information The **Information** panel displays read-only details about the dispute: | Field | Description | | --------------- | ----------------------------------- | | **Exception** | The related exception ID (copyable) | | **Category** | The dispute category | | **Opened by** | Who created the dispute | | **State** | The current state | | **Description** | Full description of the dispute | | **Created** | When the dispute was created | | **Updated** | When the dispute was last updated | ### Evidence The **Evidence** panel lists all submitted evidence items. Each item shows who submitted it, when, and the comment. An **Open attachment** link appears when the item has a file. If the dispute has no evidence, the panel reads "No evidence submitted yet." To add evidence, click **Submit evidence** in the page header. The dialog has two tabs: | Tab | Fields | | --------------- | --------------------------------------------------------------------------------------- | | **Paste URL** | **Comment** (required) and **File URL (optional)** — an HTTPS link to a supporting file | | **Upload file** | **Comment** (required) and a file chooser — PDF, PNG, JPEG, or CSV, up to 10 MB | You can submit evidence while the dispute is in any non-terminal state: Draft, Open, or Pending Evidence. Once a dispute is Won or Lost, it accepts no new evidence. ### Resolution The **Resolution** panel shows the recorded outcome as plain text: the **Resolution** explanation and, if the dispute was reopened, the **Reopen reason**. To close a dispute, click **Close dispute** in the page header and fill in the dialog: | Field | Description | | -------------- | -------------------------------------------------- | | **Outcome** | Select **Won** or **Lost** | | **Resolution** | Free-text explanation of the resolution (required) | You can close a dispute from any non-terminal state (Draft, Open, or Pending Evidence).