> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lerian.studio/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing exceptions

> Review unmatched reconciliation exceptions in the Matcher UI: filter by status, severity, reason, or assignee, run bulk actions, and open items for resolution.

Use the **Exceptions** page in the Matcher UI to view and manage reconciliation exceptions. These are transactions without an automatic match that require human review.

## Accessing the Exceptions page

***

Navigate to **Matcher > Exception Handling > Exceptions** in the left sidebar.

The page displays a paginated list of all exceptions for the selected context.

## Filters

***

Use the filter bar at the top of the list to narrow results:

| Filter             | Options                                                                                                                                                                                                                                                      |
| ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Search**         | Free-text search over transaction ID, reason, or external issue                                                                                                                                                                                              |
| **Status**         | Open, Assigned, Pending Resolution, Resolved                                                                                                                                                                                                                 |
| **Severity**       | Low, Medium, High, Critical                                                                                                                                                                                                                                  |
| **Reason**         | Why the exception was raised — for example Unmatched, FX Rate Unavailable, Split Incomplete, Validation Failed, Source Mismatch, Duplicate Transaction, Fee Variance, Fee Data Missing, Fee Currency Mismatch, FX Rate Variance, Aged Break, or Over Settled |
| **Assigned to me** | Show only exceptions assigned to you                                                                                                                                                                                                                         |
| **From** / **To**  | Filter exceptions by date range                                                                                                                                                                                                                              |
| **Min age**        | Show only exceptions at least this many days old — useful for surfacing aged breaks                                                                                                                                                                          |

You can sort results by severity, creation date, last update, or status using **Sort by** and **Order**. Leave them unset for the default queue ordering. A **Clear filters** button appears when any filter is active.

## Exception table

***

<Frame caption="Figure 1. The Exceptions list with status filters.">
  <img src="https://mintcdn.com/lerian-49cb71fc/kb1KNsLI0JW1ssLF/en/products/matcher/ui/images/06-exceptions-list.jpg?fit=max&auto=format&n=kb1KNsLI0JW1ssLF&q=85&s=6537963520192df55e2073a537ea920a" alt="Matcher Exceptions list with status filters, showing unresolved reconciliation exceptions" width="2000" height="1263" data-path="en/products/matcher/ui/images/06-exceptions-list.jpg" />
</Frame>

Each row in the data table displays the following columns:

| Column          | Description                                            |
| --------------- | ------------------------------------------------------ |
| **Checkbox**    | Select individual exceptions for bulk operations       |
| **Reason**      | Why the exception was created (truncated in the list)  |
| **ID**          | Unique exception identifier (copyable)                 |
| **Status**      | Current status badge                                   |
| **Severity**    | Severity level badge                                   |
| **Assigned to** | The person responsible for resolving the exception     |
| **Updated**     | Date and time of the last update                       |
| **Actions**     | Dropdown menu with a link to the exception detail page |

Click on any row to view its full details on the [Exception Details](/en/products/matcher/ui/exception-details) page.

## Bulk operations

***

Select multiple exceptions using the checkboxes in the first column. The **Bulk actions** bar shows your selection count. It offers **Select all N matching** to extend the selection to every exception matching the current filters. The following bulk actions are available:

* **Assign**: Assign all selected exceptions to a team member by entering their email address.
* **Resolve**: Resolve all selected exceptions with a shared resolution note.
* **Dispatch**: Send all selected exceptions to an external system for handling.
* **Clear**: Deselect all currently selected exceptions.

After a bulk action runs, the bar reports how many succeeded and how many failed. Failed exceptions stay selected so you can retry.

## Exception severity

***

| Severity     | Description                                                             |
| ------------ | ----------------------------------------------------------------------- |
| **Critical** | Requires immediate attention — high financial impact or compliance risk |
| **High**     | Important discrepancy that should be resolved promptly                  |
| **Medium**   | Moderate discrepancy that should be reviewed                            |
| **Low**      | Minor discrepancy with limited impact                                   |

## Resolving exceptions

***

From the [Exception Details](/en/products/matcher/ui/exception-details) page, you can resolve an exception using:

* **Force Match**: Override normal matching with a policy justification
* **Adjust Entry**: Correct the transaction amount, currency, or date to align the records
* **Dispatch**: Send the exception to an external system for handling
* **Add a comment**: Document your investigation for audit purposes

For full details on each resolution option and the sections of the exception detail page, see [Exception Details](/en/products/matcher/ui/exception-details).