List open extraordinary-collection instructions
Returns the instructions the client’s collection agent still has to act on, oldest first. Only issued instructions still inside their own validity window appear, and only those issued to the agent this tenant currently has appointed. Leaving the window means different things by kind: a payoff amount is frozen, so a payment made at or after the window closes is no longer the amount owed and must be re-quoted, never collected — though a payment made INSIDE the window is credited whenever the file declaring it arrives. This is identical whether the worker pays it (payoff) or the institution taking the contract over pays it (payoff_portability): the frozen amount, the window and the stale-receipt refusal do not care who pays, and the kind exists so the agent knows from WHOM it collects. An arrear residual does not go stale, so it merely leaves this queue and a payment collected inside the window is still accepted when the agent declares it late. The response carries no digitable line and no barcode — the agent registers the boleto in its own account and the borrower-facing code is never ours to state.