License Manager error list

License validation errors occur when a paid plugin is used without proper authorization. The system checks the LICENSE variable set in the .env file to ensure that only organizations with an active contract can access licensed features.

This mechanism helps prevent unauthorized use of paid plugins, such as cases where there's no active agreement in place.

Error format

{  
   "code": "<error_code>",  
   "title": "<error_title>",  
   "message": "<error_message>"  
}

Field definitions

  • code – A stable, unique identifier for the error. Useful for programmatic handling and support requests.
  • title – A short, human-readable summary of the issue.
  • message – Detailed guidance to help you resolve the error.

This structure ensures you always get actionable feedback when something doesn’t go as expected.


License Manager errors


Refer to the table below for a list of possible error codes, their meanings, and instructions on how to resolve them.

Code Title Message
LCS-0001 Internal server error An internal server error occurred. Please try again later or contact support if the problem persists.
LCS-0002 No organization IDs configured The application is not configured with any organization IDs.
LCS-0003 No valid licenses found for any organization No valid licenses were found for any of the configured organizations. Please check your license keys and ensure at least one organization has a valid license.
LCS-0010 Organization ID header is missing The X-Organization-ID header is missing. Please ensure the header is included in the request.
LCS-0011 Organization ID header is unknown The organization ID '12345' was not found in the list of configured organizations. Please verify you are using a valid organization ID.
LCS-0012 Failed to validate organization license License validation failed for organization ID 12345. This could be due to network issues, invalid license keys, or server-side problems. Please verify your license key is correct and that you have network connectivity to the license server.
LCS-0013 Organization license is invalid The license for organization ID '12345' is not valid and has no grace period active. Please renew your license or contact support for assistance.
LCS-1001 Validation error Could not validate license key. Please try again later or contact your system administrator.
LCS-1002 License not found There is no license for this license key.
LCS-1003 License expired The license key has expired.
LCS-1004 License suspended The license key has been suspended due to payment issues or administrative action.
LCS-1005 Fingerprint mismatch The license key or organization ID are not valid for this license.
LCS-1006 Product mismatch There is no license for this product.