License Manager error list
License validation errors occur when a paid plugin is used without proper authorization. The system checks the LICENSE
variable set in the .env
file to ensure that only organizations with an active contract can access licensed features.
This mechanism helps prevent unauthorized use of paid plugins, such as cases where there's no active agreement in place.
Error format
{
"code": "<error_code>",
"title": "<error_title>",
"message": "<error_message>"
}
Field definitions
code
– A stable, unique identifier for the error. Useful for programmatic handling and support requests.title
– A short, human-readable summary of the issue.message
– Detailed guidance to help you resolve the error.
This structure ensures you always get actionable feedback when something doesn’t go as expected.
License Manager errors
Refer to the table below for a list of possible error codes, their meanings, and instructions on how to resolve them.
Code | Title | Message |
---|---|---|
LCS-0001 | Internal server error | An internal server error occurred. Please try again later or contact support if the problem persists. |
LCS-0002 | No organization IDs configured | The application is not configured with any organization IDs. |
LCS-0003 | No valid licenses found for any organization | No valid licenses were found for any of the configured organizations. Please check your license keys and ensure at least one organization has a valid license. |
LCS-0010 | Organization ID header is missing | The X-Organization-ID header is missing. Please ensure the header is included in the request. |
LCS-0011 | Organization ID header is unknown | The organization ID '12345' was not found in the list of configured organizations. Please verify you are using a valid organization ID. |
LCS-0012 | Failed to validate organization license | License validation failed for organization ID 12345. This could be due to network issues, invalid license keys, or server-side problems. Please verify your license key is correct and that you have network connectivity to the license server. |
LCS-0013 | Organization license is invalid | The license for organization ID '12345' is not valid and has no grace period active. Please renew your license or contact support for assistance. |
LCS-1001 | Validation error | Could not validate license key. Please try again later or contact your system administrator. |
LCS-1002 | License not found | There is no license for this license key. |
LCS-1003 | License expired | The license key has expired. |
LCS-1004 | License suspended | The license key has been suspended due to payment issues or administrative action. |
LCS-1005 | Fingerprint mismatch | The license key or organization ID are not valid for this license. |
LCS-1006 | Product mismatch | There is no license for this product. |
Updated about 18 hours ago