Getting help

Getting stuck happens, and when it does, we want you to find answers fast. Whether you're exploring Midaz for the first time or managing it in production, this section connects you to the right support channels. From community collaboration to direct assistance through the Lerian Support Portal, we've got you covered.

Explore the resources below to get help, report issues, or contact the team.


Content


Here, you will find the following pages:

  • Community support: If you’re using the Community version of Midaz, this is your go-to space. Join GitHub Discussions or Discord to ask questions, report bugs, and collaborate with others.
  • Lerian Support Portal: For Enterprise clients with a support agreement, this is the official channel to raise tickets, request services, and receive help with production issues; all with guaranteed response times defined by your SLA.