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The Operating Hours section defines the business window during which TED transfers are processed. Transfers submitted outside this window are rejected — not queued — so they must be retried during operating hours. The Initiate page shows a banner when the current time is outside the window. The section header shows a Configured or Not Configured badge based on whether both Open Time and Close Time are filled in.

Accessing the section


1

Open Settings

In the Bank Transfer sidebar, click Settings.
2

Expand Operating Hours

Click the section header to expand it.

Fields


Open Time

The time of day, in HH:MM 24-hour format, when the TED window opens.

Close Time

The time of day, in HH:MM 24-hour format, when the TED window closes.

Timezone

The IANA timezone string used to interpret Open Time and Close Time (for example America/Sao_Paulo). All comparisons are done in this timezone, regardless of where the user or the server is located.

Default behavior


If Operating Hours are not configured, the plugin falls back to the following defaults for banner and validation purposes:
  • Open Time: 06:30
  • Close Time: 17:00
  • Timezone: America/Sao_Paulo
  • Days: Monday through Friday (fixed — the processing days are not configurable in the Console)

How the window is used


The configured window is used by the Console to:
  • Show an Outside TED Operating Hours banner on the Initiate page when the current time falls outside the window.
  • Signal that a transfer submitted outside hours will be rejected and must be retried during the window.
The banner is informational and the Console does not block submission, but the backend rejects any TED transfer submitted outside the window (an outside-operating-hours error). Submit TED transfers within the operating window — by default Monday through Friday, 06:30–17:00 (America/Sao_Paulo, UTC−3).

Saving changes


Click Save in the toolbar at the top of the page. Every change is recorded in the Settings History tab.