Accessing the Reconciliation page
When there is nothing to reconcile
If no transfers are pending reconciliation, the page shows a green confirmation icon with two lines:
No transfers pending reconciliation All transfers have been processed successfully or resolved.An Auto-refreshing… hint at the bottom indicates the page continues to check for new items in the background.
Failure Concentration
When there are pending items, a row of cards at the top shows the most frequent failure codes and how many transfers each one accounts for. Use it as a quick heat map of what’s breaking today. Each card shows:
- The failure code returned by the counterparty system.
- The count of transfers affected (formatted as N transfer or N transfers).
Pending items table
Below the failure concentration, a table lists the individual transfers pending reconciliation:
| Column | Description |
|---|---|
| Transfer ID | Identifier of the transfer. |
| Type | Transfer type badge (TED Out, TED In, P2P). |
| Control # | Control number assigned by the counterparty system, when available. |
| Failure | Failure code, shown as a red badge. |
| System | Counterparty system that reported the failure. |
| Flagged | Timestamp when the transfer was flagged for reconciliation. |
Actions
Each row has an Actions menu. Select See details to open the full Transfer Detail page for that transfer, where you can inspect the status timeline, the raw response, and decide on next steps.The Reconciliation page is read-only. Resolving a reconciliation item is done through the counterparty or by issuing corrective transfers — not through this page directly.
Auto-refresh
While the page is open, it polls the backend periodically. An animated Auto-refreshing… label is shown so you know data is being refreshed without any manual action.
Error state
If the reconciliation data cannot be loaded, the page shows Failed to load reconciliation data. Refreshing the page usually resolves transient issues; if the error persists, contact your administrator.