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August 21, 2026 Documentation update Review recommended

Affects


Teams that route Matcher exceptions to ServiceNow or build Matcher setup and error handling.

What changed


The Matcher documentation now covers the shipped ServiceNow Table API incident connector, its configured dispatch behavior, and its safe retry outcome. It also adds the public error catalog and corrects the developer quick start’s source, rule, and rule-priority guidance. This documentation update records product behavior; it does not announce a new runtime release.

Impact


Classification: Review recommended. Existing integrations do not require an immediate migration, but connector configuration and client error handling should match the documented contract.

What you need to do


Review ServiceNow exception-routing configuration, retry handling, and any client logic that interprets Matcher errors before the next integration change.

Resources