Skip to main content
You can cancel a bank transfer from its detail page while it is still in a state that allows cancellation. Cancellation is a terminal action and cannot be undone.

​
When a transfer can be cancelled

The Cancel Transfer button is shown only while the transfer is in Created or Pending state. As soon as it advances beyond either, the button disappears and cancellation is no longer available through the Console.
Cancellation is permanent. A cancelled transfer cannot be reactivated. If you need to retry, create a new transfer.

​
Cancelling a transfer

1

Open the transfer

From the Transfers list, click the transfer you want to cancel. The detail page opens.
2

Click Cancel Transfer

In the header, click the red Cancel Transfer button. A confirmation dialog appears.
3

Confirm the cancellation

The dialog is titled Cancel Transfer and asks Are you sure you want to cancel this transfer? This action cannot be undone.Click the confirmation button to proceed, or close the dialog to keep the transfer active.
On success, a toast confirms Transfer cancelled successfully and the detail page refreshes. The status updates to Cancelled and a new entry appears in the status timeline. The Cancel Transfer button disappears.

​
Error handling

If the request fails — for example because the transfer advanced to a non-cancellable state between loading the page and confirming — the cancellation is not applied and the transfer remains in its current state. Refresh the page to see the current status before trying again.