Cancel a Refund Request
Use this endpoint to cancel a refund request before it is processed.
Notes:
- Cancellation is only allowed for requests in OPEN status.
- Cancelled requests cannot be reopened or modified.
- This operation notifies BACEN and the contested participant.
Authorizations
JWT bearer token issued by the identity provider.
Path Parameters
Refund Request ID (UUID format)
Response
OK
Account ID (UUID)
"550e8400-e29b-41d4-a716-446655440000"
BACEN/BTG refund request external identifier
"3d48532f-a1b2-4422-81c3-b7dc852e262b"
ISPB of the contested participant (8 uppercase alphanumeric characters)
"12345678"
Creation timestamp (ISO 8601 UTC)
"2024-01-15T10:30:00Z"
Unique identifier of the refund request (UUID)
"550e8400-e29b-41d4-a716-44665544r001"
Refund amount in BRL (format: 0.00)
"100.50"
Reason for the refund
FRAUD, OPERATIONAL_FLAW, REFUND_CANCELLED "FRAUD"
ISPB of the requesting participant (8 uppercase alphanumeric characters)
"30306294"
Current status of the refund request
OPEN, CLOSED, CANCELLED "OPEN"
Pix End-to-End transaction ID (32 characters)
"E12345678202411241430ABCDEFGHIJK"
Last update timestamp (ISO 8601 UTC)
"2024-01-15T10:30:00Z"
Analysis comments (max 2000 characters)
"Analysis confirms fraud. Refund approved."
Analysis result (if closed)
TOTALLY_ACCEPTED, PARTIALLY_ACCEPTED, REJECTED "TOTALLY_ACCEPTED"
BACEN/BTG funds-recovery identifier resolved via the associated infraction report (read-only, JOIN-derived)
"91d65e98-97c0-4b0f-b577-73625da1f9fc"
Amount effectively refunded in BRL
"100.00"
Related infraction report ID (UUID)
"550e8400-e29b-41d4-a716-44665544f001"
BACEN flag for account monitoring
true
Refund destination account details
Detailed justification (max 2000 characters)
"Customer reports unauthorized transaction"
Rejection reason (if rejected)
NO_BALANCE, ACCOUNT_CLOSURE, INVALID_REQUEST, OTHER "NO_BALANCE"
Refund transaction ID (if accepted, 32 characters)
"E98765432202411241500REFUNDTRANS"

