Create an Infraction Report
DEPRECATED: This endpoint is deprecated and will be removed in a future release due to MED 2.0 changes. The MED 2.0 specification introduces a new flow where infraction reports are replaced by a simplified dispute resolution mechanism handled through the Special Return flow.
Use this endpoint to report infractions associated to Pix transfers. This endpoint must be used when there is a fraud related to a transaction in scenarios where the client is the payer PSP, meaning the transaction was initiated and sent from an account within your arrangement.
Notes:
- Transactions can only be reported within 90 days from the transaction date
Authorizations
JWT bearer token issued by the identity provider.
Body
Contact information of the person reporting the fraud
Report reason type
REFUND_REQUEST, REFUND_CANCELLED 1"REFUND_REQUEST"
Type of fraud situation
SCAM, ACCOUNT_TAKEOVER, COERCION, FRAUDULENT_ACCESS, OTHER, UNKNOWN 1"SCAM"
Pix End-to-End transaction ID (32 characters)
1"E12345678202411241430ABCDEFGHIJK"
Detailed description of the fraud incident (max 2000 characters)
2000"Customer reported receiving a call from fake bank employee requesting PIX payment for supposed security verification"
Response
Created
Account ID (UUID)
"550e8400-e29b-41d4-a716-446655440000"
Contact information of the person reporting the fraud
ISPB of the counterparty PSP (8 uppercase alphanumeric characters)
"87654321"
Creation timestamp (ISO 8601 UTC)
"2023-11-07T05:31:56Z"
Unique identifier for the infraction report (UUID)
"550e8400-e29b-41d4-a716-446655440000"
Report reason type
"REFUND_REQUEST"
ISPB of the PSP reporting the infraction (8 uppercase alphanumeric characters)
"12345678"
Type of fraud situation
"SCAM"
Current status of the infraction report
OPEN, ACKNOWLEDGED, CLOSED, CANCELLED "OPEN"
PIX End-to-End transaction ID (32 alphanumeric characters)
"E12345678202411241430ABCDEFGHIJK"
Last update timestamp (ISO 8601 UTC)
"2023-11-07T05:31:56Z"
Detailed analysis from counterparty (max 2000 characters)
"Analysis confirms fraudulent activity pattern"
Analysis result from counterparty (if closed)
AGREED, DISAGREED "AGREED"
BACEN/BTG funds-recovery identifier linking this infraction to its MED Funds Recovery process
"91d65e98-97c0-4b0f-b577-73625da1f9fc"
Unique fraud marker identifier from BACEN
"FM123456789"
Monetary amount of the infraction in BRL
"1500.00"
Detailed description of the fraud incident
"Customer reported receiving a call from fake bank employee requesting PIX payment for supposed security verification"

