Create a Funds Recovery Request
Use this endpoint to create a new funds recovery request for a Pix transaction suspected of fraud.
Notes:
- The rootTransactionId must be a valid 32-character Pix End-to-End ID
- situationType indicates the type of fraud situation (SCAM, ACCOUNT_TAKEOVER, COERCION, FRAUDULENT_ACCESS, OTHER, UNKNOWN)
- Contact information (email and phone) is required for communication during the recovery process
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
ContactInformation contains the contact information of the person reporting the fraud
RootTransactionID is the original Pix End-to-End transaction ID
"E12345678202411241430ABCDEFGHIJK"
SituationType is the type of fraud situation
SCAM, ACCOUNT_TAKEOVER, COERCION, FRAUDULENT_ACCESS, OTHER, UNKNOWN "SCAM"
ReportDetails is the detailed description of the fraud incident
2000"Customer reported receiving a call from fake bank employee"
TrackingGraphParameters contains optional parameters for tracking graph generation
Response
Created
"91d65e98-97c0-4b0f-b577-73625da1f9fc"
"2023-11-07T05:31:56Z"
"550e8400-e29b-41d4-a716-446655440000"
"Customer reported receiving a call from fake bank employee"
"12345678"
"E12345678202411241430ABCDEFGHIJK"
SCAM, ACCOUNT_TAKEOVER, COERCION, FRAUDULENT_ACCESS, OTHER, UNKNOWN "SCAM"
CREATED, TRACKED, AWAITING_ANALYSIS, ANALYSED, REFUNDING, COMPLETED, CANCELLED "CREATED"
TrackingGraph is the tracking graph generated during creation (PRD 4.1 / US-01) Present when trackingGraphParameters were provided in the request
"2023-11-07T05:31:56Z"

