Use this endpoint to report infractions associated to Pix transfers. This endpoint must be used when there is a fraud related to a transaction in scenarios where the client is the payer PSP, meaning the transaction was initiated and sent from an account within your arrangement.
Notes:
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
SPI transaction identifier.
"E12345678202411241430ABCDEFGHIJK"
Infraction reason.
REFUND_REQUEST, REFUND_CANCELLED "REFUND_REQUEST"
Type of fraud situation.
"SCAM"
Detailed description of the infraction.
"Customer reported receiving a call from fake bank employee"
Infraction report created successfully.
Unique identifier.
"550e8400-e29b-41d4-a716-44665544f001"
SPI transaction identifier.
"E12345678202411241430ABCDEFGHIJK"
Current status.
OPEN, ACKNOWLEDGED, CLOSED, CANCELLED "OPEN"
Infraction reason.
"REFUND_REQUEST"
ISPB of the reporting participant.
"12345678"
ISPB of the counterparty.
"87654321"
BACEN analysis result.
"AGREED"
"2024-01-15T10:30:00Z"
"2024-01-15T10:30:00Z"