Get SLA statistics
Use this endpoint to retrieve SLA compliance statistics for a reconciliation context within the specified date range.
Authorizations
Bearer token authentication (format: "Bearer {token}")
Headers
A unique identifier for tracing the request across services.
Path Parameters
The unique identifier of the reconciliation context. Context ID
Query Parameters
Start date (YYYY-MM-DD) Start date (YYYY-MM-DD), inclusive. Optional: defaults to 30 days before date_to. Window may not exceed 90 days.
End date (YYYY-MM-DD) End date (YYYY-MM-DD), inclusive. Optional: defaults to tomorrow (UTC). Window may not exceed 90 days.
Source ID filter
Response
Indicates that the request was successful and the response contains the expected data.
Average time to resolve an exception, in milliseconds.
3600000
Number of open exceptions that have breached their SLA deadline.
2
Number of open exceptions still within their SLA deadline.
2
Number of exceptions resolved after their SLA deadline.
3
Number of exceptions resolved within their SLA deadline.
35
Percentage of exceptions meeting their SLA (0-100).
83.3
Total number of exceptions in scope for SLA evaluation.
42

