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August 18, 2026 Documentation correction Action required

Affects


Teams that configure Access Manager SSO in a multi-tenant deployment.

What changed


Before issuing tokens, Auth validates that the email returned by the identity provider resolves to the tenant that initiated the SSO flow. A missing email or an email that resolves to another tenant is rejected with the generic SSO failure response. This is a documentation correction that records implemented behavior. It does not announce a runtime release.

Impact


Classification: Action required. An identity provider that omits the email claim or returns an address for another tenant will not complete SSO login.

What you need to do


1
Verify that your identity provider returns an email for every SSO identity.
2
Confirm that each returned email resolves to the tenant that initiated the login.
3
Test the SSO callback flow for each configured tenant before the next production change.

Deadline

Complete the verification before the next Access Manager SSO configuration or identity-provider change.

Resources