This mechanism helps prevent unauthorized use of paid plugins, such as cases where there’s no active agreement in place.

Error format

{  
   "code": "<error_code>",  
   "title": "<error_title>",  
   "message": "<error_message>"  
}

Field definitions

  • code – A stable, unique identifier for the error. Useful for programmatic handling and support requests.
  • title – A short, human-readable summary of the issue.
  • message – Detailed guidance to help you resolve the error.
This structure ensures you always get actionable feedback when something doesn’t go as expected.

License Manager errors

Refer to the table below for a list of possible error codes, their meanings, and instructions on how to resolve them.
CodeTitleMessage
LCS-0001Internal server errorAn internal server error occurred. Please try again later or contact support if the problem persists.
LCS-0002No organization IDs configuredThe application is not configured with any organization IDs.
LCS-0003No valid licenses found for any organizationNo valid licenses were found for any of the configured organizations. Please check your license keys and ensure at least one organization has a valid license.
LCS-0010Organization ID header is missingThe X-Organization-ID header is missing. Please ensure the header is included in the request.
LCS-0011Organization ID header is unknownThe organization ID ‘12345’ was not found in the list of configured organizations. Please verify you are using a valid organization ID.
LCS-0012Failed to validate organization licenseLicense validation failed for organization ID 12345. This could be due to network issues, invalid license keys, or server-side problems. Please verify your license key is correct and that you have network connectivity to the license server.
LCS-0013Organization license is invalidThe license for organization ID ‘12345’ is not valid and has no grace period active. Please renew your license or contact support for assistance.
LCS-1001Validation errorCould not validate license key. Please try again later or contact your system administrator.
LCS-1002License not foundThere is no license for this license key.
LCS-1003License expiredThe license key has expired.
LCS-1004License suspendedThe license key has been suspended due to payment issues or administrative action.
LCS-1005Fingerprint mismatchThe license key or organization ID are not valid for this license.
LCS-1006Product mismatchThere is no license for this product.