Cancelar reclamo
Cancela un reclamo. El lado que cancela se deriva del participante autenticado; el motivo (USER_REQUESTED o FRAUD) se valida contra el tipo de reclamo según la matriz motivo×tipo del DICT de BACEN.
Autorizaciones
JWT bearer token issued by the identity provider.
Encabezados
Idempotency key, max 255 characters
Parámetros de ruta
Claim UUID
Cuerpo
Cancellation reason. The cancelling side is derived from the authenticated participant, not this body.
Cancellation reason: USER_REQUESTED (participant withdrawal) or FRAUD (anti-fraud cancel, either side on either claim type)
"USER_REQUESTED"
Respuesta
OK
Claim record with its current status and deadlines
Claim kind: OWNERSHIP or PORTABILITY
"OWNERSHIP"
ISPB (8 numeric digits) of the participant initiating the claim
"12345678"
Donor-response deadline, seven days after initiation (RFC 3339, UTC)
"2025-03-14T14:30:00Z"
ISPB (8 numeric digits) of the current key owner (donor), resolved during initiation
"87654321"
Server-assigned claim UUID
"550e8400-e29b-41d4-a716-446655440000"
PIX key type: CPF, CNPJ, EMAIL, PHONE, or EVP
"CPF"
PIX key value under claim
"12345678901"
Claim initiation timestamp (RFC 3339, UTC)
"2025-03-07T14:30:00Z"
Claim lifecycle state: OPEN, WAITING_RESOLUTION, CONFIRMED, CANCELLED, or COMPLETED
"OPEN"
Terminal resolution reason (e.g. DONOR_CONFIRMED, CANCELLED_BY_CLAIMER, CANCELLED_BY_CLAIMER_FRAUD, CANCELLED_BY_DONOR, CANCELLED_BY_DONOR_FRAUD, DEADLINE_EXPIRED); empty until the claim resolves
""
Resolution timestamp (RFC 3339, UTC); omitted while the claim is unresolved
""

