Retrieve an operator case
Returns one operator case, open or closed. A case id is unique only within its leg, so the path names both.
An unknown or malformed case id returns 404 with code SRC-0301. An unknown leg returns 422 with code SRC-0002.
Autorizaciones
The access token received from the authorization server in the OAuth 2.0 flow.
Encabezados
Optional correlation id (UUID) propagated through logs/traces.
Parámetros de ruta
Which backlog the case belongs to: budget_exhausted | orphan_response | invalid_outbound | credential_operation. An unknown value returns 422 SRC-0002.
"orphan_response"
The case identifier. An identifier that is unknown or malformed returns 404 SRC-0301.
"8f14e45f-ceea-467a-9a36-dedd4bea2543"
Respuesta
OK
The case identifier. It is unique only together with leg, so each closure route names its leg in the path.
"8f14e45f-ceea-467a-9a36-dedd4bea2543"
Whether an operator can close this case. It is false for budget_exhausted.
The consultation this case belongs to; null when the case belongs to none — which is what an orphan_response and a credential_operation each are. Follow it with GET /v1/src/consultations/{id}.
Which leg of the backlog this case is: budget_exhausted | orphan_response | invalid_outbound | credential_operation. Closure route per leg: orphan_response -> POST /v1/src/operator/orphan-responses/{caseId}/closure; invalid_outbound -> POST /v1/src/operator/invalid-dispatches/{caseId}/closure; credential_operation -> POST /v1/src/operator/credential-operations/{caseId}/closure; budget_exhausted -> none, see closable.
"orphan_response"
When the case opened (UTC). The listing is ordered and paged on this value, newest first.
When the case left the queue (UTC); null while it is open.
The operator who closed the case; null when no person did — an unclaimed inbound resolved as matched was closed by the correlation, and an open case has nobody to name.
Whether this case is still in the queue: open | closed. It is not the same as closable, which says whether the leg accepts a closure.
"closed"
The detail this leg publishes. It is a UNION: each leg fills its own members and omits the rest.

