Midaz is a mission-critical service, and we are committed to keeping it up-to-date and bug-free. Our mission, along with the community, is to open the doors for improvements and swiftly address bugs.

If you have any suggestions, such as enhancements, ideas, questions, or anything else that could improve Midaz, please reach out to us using the channels listed below.

Troubleshooting

Before reaching out for support, try these quick checks for common issues:

Midaz isn’t starting

• Ensure all dependencies (Docker, Kubernetes, Helm) are installed and running.
• Check if the required environment variables are set.
• Use docker compose logs or kubectl logs to inspect container output for errors.

API not responding

• Verify you’re hitting the correct endpoint and using the right credentials.
• Use tools like Postman or curl to test requests manually.
• Refer to the API Reference to confirm the expected payload.

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Tip

Logs are your best friend; if something breaks, start there.

Community support

If you use the Community version and are looking for help or want to get involved, we offer open channels where you can ask questions, report bugs, and share ideas.

• GitHub Discussions: Use the Discussions tab to talk with other users, propose improvements, or raise issues.
• Discord: Join our community on Discord for real-time support and updates. Look for the #midaz channel.

Whether you're a first-time contributor or an experienced dev, your input matters. Let’s build something better together.

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Important

If you're an Enterprise customer, use the Lerian Support Portal to get guaranteed response times and access to our dedicated support team.