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You can test the connectivity of any provider configuration to verify that credentials and connection settings are correct before using it in a workflow. To test a provider:
1
On the Providers page, find the provider you want to test.
2
Click the three dots () on the Actions column and select Test Connection.
3
The system will attempt to connect to the external service using the configured parameters.
4
After the test:
  • If the connection succeeds, a success notification is displayed confirming the provider is reachable.
  • If it fails, an error message is shown describing what went wrong (e.g., invalid credentials, unreachable host, timeout).
Always test a provider configuration after creating or editing it. This ensures your workflows will be able to connect to the external service when they execute.