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Troubleshooting

Before reaching out for support, try these quick checks for common issues:

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Midaz isn’t starting

  • Check that all dependencies (Docker, Kubernetes, Helm) are present and that each one runs.
  • Check that you set the required environment variables.
  • Use docker compose logs or kubectl logs to inspect container output for errors.

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API not responding

  • Verify you’re hitting the correct endpoint and using the right credentials.
  • Use tools like Postman or curl to test requests manually.
  • Refer to the API Reference to confirm the expected payload.
If something breaks, start with the logs.

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Support

Use Lerian Clients to open a ticket with the Lerian support team.