Abrir caso MED
Abre un nuevo caso de disputa MED (Mecanismo Especial de Devolução) para un pago PIX.
Autorizaciones
JWT bearer token issued by the identity provider.
Encabezados
Idempotency key, max 255 characters
Cuerpo
Caller-assigned business identifier for the MED dispute case.
"MED-2025-001"
PIX EndToEndID of the original disputed transaction, format E{ISPB}{YYYYMMDD}{uniqueID}.
"E1234567820250307ABCDEFGHIJKLMNO"
Motivation for the dispute: FRAUD (suspected fraud), OPERATIONAL_FLAW (operational error), or CANCELLED (payer cancellation).
"FRAUD"
Respuesta
Created
UTC deadline for the initial analysis window (7 days), RFC 3339 format.
"2025-03-17T14:30:00Z"
Caller-assigned business identifier for the MED dispute case.
"MED-2025-001"
UTC deadline for full case completion (10 days), RFC 3339 format.
"2025-04-06T14:30:00Z"
UTC timestamp when the case was created, RFC 3339 format.
"2025-03-07T14:30:00Z"
Evidence attachments supporting the dispute.
Server-assigned UUID of the MED case.
"550e8400-e29b-41d4-a716-446655440000"
PIX EndToEndID of the original disputed transaction, format E{ISPB}{YYYYMMDD}{uniqueID}.
"E1234567820250307ABCDEFGHIJKLMNO"
Motivation for the dispute: FRAUD, OPERATIONAL_FLAW, or CANCELLED.
"FRAUD"
Lifecycle state: INITIATED, UNDER_ANALYSIS, AWAITING_RESPONSE, APPROVED, REJECTED, EXPIRED, or COMPLETED.
"INITIATED"
UTC timestamp of the last update to the case, RFC 3339 format.
"2025-03-07T14:30:00Z"
Refund amount in centavos (BRL minor units); zero unless the case was resolved with a refund.
0
Outcome once resolved: APPROVED, REJECTED, CANCELLED_BY_OPENER, DEADLINE_EXPIRED, or AUTO_APPROVED; empty while unresolved.
""
UTC timestamp when the case was resolved, RFC 3339 format; empty while unresolved.
""

