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The Infraction Management page of the Pix section lists Pix infraction reports. Use it to read a report and the reported transaction, and to answer a report with your analysis. The Pix section appears in the Midaz Module when the Pix Indirect (BTG) plugin is on. See Plugin settings. To see infraction reports, a user needs the infraction-reports:get permission. To answer a report, the user also needs infraction-reports:post.

Accessing the Infraction Management page


1

Open Pix

From the Midaz Module sidebar, expand Pix.
2

Click Infraction Management

Select Infraction Management in the submenu.

Infraction list


Search for a report by its transaction ID, and set a start date and an end date. Use the status chips above the list to filter by status. The view button switches between the table and a grid of cards. Details opens the report in three tabs: When the report has a BACEN funds recovery ID, Open recovery case opens that value recovery. This link needs the funds-recoveries:get permission.

Answer an infraction report


1

Open the form

In the row menu of a report in Acknowledged, select Answer. The Details panel of that report also has Respond to Infraction.
2

Select the analysis result

In Analysis Result, select Agreed or Disagreed.
3

Select the fraud type

For Agreed, select the Fraud Type.
4

Describe the analysis

Optionally, add your notes in Analysis Details.
5

Send the answer

Click Confirm Response.

DICT

The API behind infraction reports and refund requests (MED 1.0).