infraction-reports:get permission. To answer a report, the user also needs infraction-reports:post.
Accessing the Infraction Management page
1
Open Pix
From the Midaz Module sidebar, expand Pix.
2
Click Infraction Management
Select Infraction Management in the submenu.
Infraction list
Search for a report by its transaction ID, and set a start date and an end date. Use the status chips above the list to filter by status. The view button switches between the table and a grid of cards.
Details opens the report in three tabs:
When the report has a BACEN funds recovery ID, Open recovery case opens that value recovery. This link needs the
funds-recoveries:get permission.
Answer an infraction report
1
Open the form
In the row menu of a report in Acknowledged, select Answer. The Details panel of that report also has Respond to Infraction.
2
Select the analysis result
In Analysis Result, select Agreed or Disagreed.
3
Select the fraud type
For Agreed, select the Fraud Type.
4
Describe the analysis
Optionally, add your notes in Analysis Details.
5
Send the answer
Click Confirm Response.
Related pages
DICT
The API behind infraction reports and refund requests (MED 1.0).

