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The Value Recovery page of the Pix section lists the value recovery processes for Pix fraud cases (MED 2.0). Use it to create a recovery, follow its tracking graph, and request the refund of the blocked values. The Pix section appears in the Midaz Module when the Pix Indirect (BTG) plugin is on. See Plugin settings. To see value recoveries, a user needs the funds-recoveries:get permission. To create, cancel, or request a refund, the user also needs funds-recoveries:post.

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Accessing the Value Recovery page

1

Open Pix

From the Midaz Module sidebar, expand Pix.
2

Click Value Recovery

Select Value Recovery in the submenu.

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Value recovery list

Filter the list by situation type, and set a start date and an end date. Use the status chips above the list to filter by status. Details opens the recovery in three tabs:

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Create a value recovery

1

Open the form

At the top of the page, click Create Recovery.
2

Identify the transaction

In Root Transaction E2E, enter the end-to-end ID of the Pix transaction under suspicion of fraud.
3

Describe the case

Select the Situation Type. Enter the Contact Email and the Contact Phone, with the phone in E.164 format. Optionally, add Report Details.
4

Set the tracking graph

Optionally, set the Tracking Graph Parameters: Min. Amount, Max. Transactions, Hop Window, and Max. Hops.
5

Create the recovery

Click Create Recovery.

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Recovery actions

Both actions are in the row menu. Each one asks you to confirm in a dialog.

MED 2.0: Funds Recovery

The API behind value recovery, the tracking graph, and the refund request.