Use this endpoint to dispatch an exception to an external ticketing system such as JIRA or ServiceNow for tracking and resolution.
Bearer token authentication (format: "Bearer {token}")
A unique identifier for tracing the request across services.
Optional idempotency key for safe retries. Also accepts Idempotency-Key as an alternative header name. If the same key is sent again and the original request was already processed, the cached response is returned with X-Idempotency-Replayed: true.
See Retries and idempotency for details.
Exception ID
Dispatch payload
Indicates that the request was successful and the response contains the expected data.
The response includes the X-Idempotency-Replayed header.
If the value is false, the request was just processed. If the value is true, the response is a replay of a previously processed request.
See Retries and idempotency for more details.
Dispatch result
Whether the dispatch was acknowledged
true
When the dispatch occurred in RFC3339 format
"2025-01-15T10:30:00.000Z"
Exception ID that was dispatched
"019c96a0-10d2-7134-ba5f-664142ee7052"
External reference ID from target system
"RECON-1234"
Target system dispatched to
"JIRA"