Use this endpoint to process a callback from an external system for a dispatched exception. This updates the exception status based on the external system resolution.
Bearer token authentication (format: "Bearer {token}")
A unique identifier for tracing the request across services.
A unique key to ensure safe retries of the request.
The unique identifier of the exception.
Callback payload from external system
Callback payload from an external system
Name of the external system sending the callback
"JIRA"
Issue identifier in the external system
"RECON-1234"
Current status in the external system
"RESOLVED"
Type of callback event
"status_update"
Notes from the external system resolution
Current assignee in the external system
Due date from the external system
Last update timestamp from the external system
Additional callback data from the external system
Callback processed successfully
Acknowledgement of a processed callback
Callback processing status
"accepted"