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POST
/
v1
/
exceptions
/
{exceptionId}
/
callback
Process exception callback
curl --request POST \
  --url https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "externalSystem": "JIRA",
  "externalIssueId": "RECON-1234",
  "status": "RESOLVED",
  "callbackType": "status_update",
  "resolutionNotes": "<string>",
  "assignee": "<string>",
  "dueAt": "2023-11-07T05:31:56Z",
  "updatedAt": "2023-11-07T05:31:56Z",
  "payload": {}
}
'
import requests

url = "https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback"

payload = {
    "externalSystem": "JIRA",
    "externalIssueId": "RECON-1234",
    "status": "RESOLVED",
    "callbackType": "status_update",
    "resolutionNotes": "<string>",
    "assignee": "<string>",
    "dueAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z",
    "payload": {}
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    externalSystem: 'JIRA',
    externalIssueId: 'RECON-1234',
    status: 'RESOLVED',
    callbackType: 'status_update',
    resolutionNotes: '<string>',
    assignee: '<string>',
    dueAt: '2023-11-07T05:31:56Z',
    updatedAt: '2023-11-07T05:31:56Z',
    payload: {}
  })
};

fetch('https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'externalSystem' => 'JIRA',
    'externalIssueId' => 'RECON-1234',
    'status' => 'RESOLVED',
    'callbackType' => 'status_update',
    'resolutionNotes' => '<string>',
    'assignee' => '<string>',
    'dueAt' => '2023-11-07T05:31:56Z',
    'updatedAt' => '2023-11-07T05:31:56Z',
    'payload' => [
        
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback"

	payload := strings.NewReader("{\n  \"externalSystem\": \"JIRA\",\n  \"externalIssueId\": \"RECON-1234\",\n  \"status\": \"RESOLVED\",\n  \"callbackType\": \"status_update\",\n  \"resolutionNotes\": \"<string>\",\n  \"assignee\": \"<string>\",\n  \"dueAt\": \"2023-11-07T05:31:56Z\",\n  \"updatedAt\": \"2023-11-07T05:31:56Z\",\n  \"payload\": {}\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.post("https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"externalSystem\": \"JIRA\",\n  \"externalIssueId\": \"RECON-1234\",\n  \"status\": \"RESOLVED\",\n  \"callbackType\": \"status_update\",\n  \"resolutionNotes\": \"<string>\",\n  \"assignee\": \"<string>\",\n  \"dueAt\": \"2023-11-07T05:31:56Z\",\n  \"updatedAt\": \"2023-11-07T05:31:56Z\",\n  \"payload\": {}\n}")
  .asString();
require 'uri'
require 'net/http'

url = URI("https://matcher.sandbox.lerian.net/v1/exceptions/{exceptionId}/callback")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"externalSystem\": \"JIRA\",\n  \"externalIssueId\": \"RECON-1234\",\n  \"status\": \"RESOLVED\",\n  \"callbackType\": \"status_update\",\n  \"resolutionNotes\": \"<string>\",\n  \"assignee\": \"<string>\",\n  \"dueAt\": \"2023-11-07T05:31:56Z\",\n  \"updatedAt\": \"2023-11-07T05:31:56Z\",\n  \"payload\": {}\n}"

response = http.request(request)
puts response.read_body
{
  "status": "accepted"
}
{
  "code": "MTCH-0001",
  "title": "Bad Request",
  "message": "context not found",
  "error": "<string>",
  "details": {}
}
{
  "code": "MTCH-0001",
  "title": "Bad Request",
  "message": "context not found",
  "error": "<string>",
  "details": {}
}
{
  "code": "MTCH-0001",
  "title": "Bad Request",
  "message": "context not found",
  "error": "<string>",
  "details": {}
}
{
  "code": "MTCH-0001",
  "title": "Bad Request",
  "message": "context not found",
  "error": "<string>",
  "details": {}
}
{
  "code": "MTCH-0103",
  "title": "Conflict",
  "message": "Cannot process the callback because the exception is not in a state that accepts callbacks. It may have already been resolved or cancelled."
}
{
  "code": "MTCH-0009",
  "title": "Too Many Requests",
  "message": "Rate limit exceeded."
}
{
  "code": "MTCH-0002",
  "title": "Internal Server Error",
  "message": "internal server error"
}

Authorizations

​
Authorization
string
header
required

Bearer token authentication (format: "Bearer {token}")

Headers

​
X-Request-Id
string

A unique identifier for tracing the request across services.

​
X-Idempotency-Key
string

Optional idempotency key for safe retries. Also accepts Idempotency-Key as an alternative header name. If the same key is sent again and the original request was already processed, the cached response is returned with X-Idempotency-Replayed: true.

See Retries and idempotency for details.

Path Parameters

​
exceptionId
string
required

The unique identifier of the exception.

Body

application/json

Callback payload from external system

Callback payload from an external system

​
externalSystem
string
required

Name of the external system sending the callback

Example:

"JIRA"

​
externalIssueId
string
required

Issue identifier in the external system

Example:

"RECON-1234"

​
status
string
required

Current status in the external system

Example:

"RESOLVED"

​
callbackType
string

Type of callback event

Example:

"status_update"

​
resolutionNotes
string

Notes from the external system resolution

​
assignee
string

Current assignee in the external system

​
dueAt
string<date-time>

Due date from the external system

​
updatedAt
string<date-time>

Last update timestamp from the external system

​
payload
object

Additional callback data from the external system

Response

Callback processed successfully.

The response includes the X-Idempotency-Replayed header.

If the value is false, the request was just processed. If the value is true, the response is a replay of a previously processed request.

See Retries and idempotency for more details.

Acknowledgement of a processed callback

​
status
string

Callback processing status

Example:

"accepted"