Use this endpoint to open a new dispute for an exception. Disputes are used to formally challenge or investigate discrepancies with external parties.
Bearer token authentication (format: "Bearer {token}")
A unique identifier for tracing the request across services.
A unique key to ensure safe retries of the request.
Exception ID
Open dispute payload
Indicates that the resource was successfully created.
Dispute details
Category of the dispute
BANK_FEE_ERROR, UNRECOGNIZED_CHARGE, DUPLICATE_TRANSACTION, OTHER "BANK_FEE_ERROR"
Creation timestamp in RFC3339 format
"2025-01-15T10:30:00.000Z"
Description of the dispute
"Transaction amount differs from expected"
Evidence submitted for this dispute
Exception ID this dispute is for
"550e8400-e29b-41d4-a716-446655440001"
Unique identifier for the dispute
"550e8400-e29b-41d4-a716-446655440000"
User who opened the dispute
Reason for reopening if reopened
"New evidence discovered"
Resolution description when closed
"Counterparty confirmed error"
Current state
DRAFT, OPEN, PENDING_EVIDENCE, WON, LOST "OPEN"
Last update timestamp in RFC3339 format
"2025-01-15T10:30:00.000Z"